HOW IT WORKS

A simpler way forward.

From the first conversation to arranging your vehicle, our team helps you understand what happens next.

01

Tell us what happened

Complete the claim enquiry form or call our team with the accident and insurer details you have.

02

We assess your eligibility

We review the accident circumstances, claim information and your replacement vehicle needs.

03

We arrange your vehicle

We discuss a suitable vehicle and collection or delivery arrangements, subject to availability.

04

We assist with recovery

We handle the relevant insurer correspondence about recovery of reasonable hire charges.

Have these details handy.

  • Your name and contact details
  • The other party’s insurer and claim number, if available
  • Your insurer and claim number, if you have also lodged a claim
  • Your usual vehicle and any seating or work requirements

Still waiting for a claim number?

You can send an enquiry with the information you have. Leave optional claim details blank and discuss the next steps with our team.

Let’s get you moving.

Tell us what happened. We’ll help with the next step.